Shipping Policy
Free Shipping
We offer free shipping on all orders across India. No minimum order value is required. We believe in making our products accessible to everyone, which is why we've made shipping completely free for all our customers.
Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or sales, processing may take up to 3 business days.
Once your order is processed, you will receive a confirmation email with your order details and tracking information.
Delivery Time
Domestic Delivery (India)
- Metro Cities: 3-5 business days
- Tier 2 Cities: 5-7 business days
- Other Locations: 7-10 business days
* Delivery times are estimates and may vary based on courier service and location accessibility.
International Shipping
We ship worldwide! International shipping charges and delivery times vary by location:
- Shipping charges are calculated at checkout based on destination
- Delivery time: 10-20 business days (depending on country)
- Customs duties and taxes are the responsibility of the customer
- Please ensure your shipping address is complete and accurate
Order Tracking
Once your order is shipped, you will receive:
- Email notification with tracking number
- SMS notification (if phone number provided)
- Tracking link to monitor your shipment
You can track your order status in real-time using the tracking number provided. If you have any concerns about your shipment, please contact our customer service team.
Shipping Address
Please ensure your shipping address is complete and accurate. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
If you need to change your shipping address after placing an order, please contact us immediately. We can only modify the address if the order hasn't been shipped yet.
Undelivered Orders
If your order is returned to us due to an incorrect address, refusal to accept, or any other reason, we will contact you to arrange re-shipment. Additional shipping charges may apply for re-shipment.
Contact Us
For any questions about shipping or delivery, please contact us at info@gowthamsilks.com or call us at +91-XXXXXXXXXX.